Shipping Policy — The Estate Tailors
Last Updated: May 2026
At The Estate Tailors, we are committed to delivering your orders efficiently and securely across the United States.
Please review our shipping guidelines carefully before placing an order.
1. Shipping Coverage
We currently ship across the continental United States.
Shipping Exclusions
At this time, we do not offer shipping to:
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Alaska
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Hawaii
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U.S. Territories
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International destinations
For special commercial freight inquiries outside standard shipping zones, please contact our support team directly.
2. Order Processing Time
Most in-stock orders are processed within:
1–2 business days
Once processed, standard shipping delivery timelines are:
5–7 business days
Processing and shipping times may vary during:
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Peak seasons
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High order volumes
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Carrier delays
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Commercial freight scheduling
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Custom or special-order requests
Business days exclude weekends and public holidays.
3. Shipping Rates
Standard Shipping
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Orders below $99 are subject to a $20 shipping fee
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Orders above $99 qualify for FREE standard shipping
Important:
Free shipping applies only to standard eligible orders and excludes:
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Custom orders
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Bulk commercial freight shipments
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Oversized items
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Special handling products
Additional freight or delivery charges may apply for large commercial orders or oversized materials.
4. Freight & Oversized Deliveries
Certain products including:
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Commercial lighting orders
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Flooring materials
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Bulk building supplies
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Oversized commercial items
may require freight delivery services.
For freight shipments:
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Delivery appointments may be required
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Additional transit time may apply
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Commercial delivery conditions may affect scheduling
Customers are responsible for ensuring:
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Delivery access is available
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Someone is present to receive large shipments
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Accurate delivery information is provided
Failure to accept scheduled freight deliveries may result in additional redelivery or storage fees.
5. Inspection Upon Delivery
All shipments should be inspected immediately upon arrival.
Please carefully check for:
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Visible package damage
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Missing items
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Product shortages
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Incorrect products
If damage is visible:
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Note the damage with the delivery carrier before signing
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Take photos of packaging and products
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Contact our support team within 48 hours of delivery
Failure to report freight or shipping damage within the required timeframe may limit claim eligibility.
6. Damaged, Lost, or Delayed Shipments
While we work with reliable shipping partners, delays or damages may occasionally occur during transit.
The Estate Tailors is not responsible for delays caused by:
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Freight carriers
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Weather conditions
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Supply chain disruptions
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Delivery access issues
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Carrier scheduling limitations
If your shipment arrives damaged or is significantly delayed, please contact us promptly so our team can assist with the claims process.
7. Commercial Delivery Requirements
For commercial and bulk orders:
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Delivery timelines may vary based on order size and product availability
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Freight carriers may require dock access or unloading assistance
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Additional charges may apply for liftgate services, limited-access locations, or special delivery requirements
Customers are responsible for confirming that the delivery location can safely receive freight shipments.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
The Estate Tailors is not responsible for:
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Delivery delays caused by incorrect addresses
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Lost packages due to incorrect information
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Additional carrier rerouting fees
9. Order Tracking
Tracking information will be provided once your order has been shipped.
Freight shipments may require separate carrier coordination and scheduling communication.
10. Contact Information
If you have questions regarding shipping, freight delivery, or bulk commercial orders, please contact us:
The Estate Tailors
Website
Business Location
312 W 2nd Street Casper, Wyoming, 82601
United States