Terms & Conditions — The Estate Tailors

Last Updated: May 2026

Welcome to The Estate Tailors. These Terms & Conditions govern your access to and use of our website, products, and services.

By accessing this website or placing an order with The Estate Tailors, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

1. General Use

The Estate Tailors provides hospitality procurement solutions, commercial products, lighting, flooring, building materials, and related services for residential and commercial customers throughout the United States.

We reserve the right to:

Modify or discontinue products or services without notice
Refuse service to any customer
Cancel orders at our discretion
Update pricing, product descriptions, and policies at any time

2. Product Information & Availability

We strive to ensure all product descriptions, specifications, pricing, and images are accurate.

However:

Product colors and finishes may vary slightly depending on screen settings and manufacturing batches
Dimensions and specifications may contain minor variations
Product availability may change without notice
Certain products may require extended lead times

We are not liable for minor product variations that do not materially affect product functionality.

3. Commercial & Bulk Orders

Many products sold by The Estate Tailors are intended for commercial, hospitality, and large-scale procurement projects.

For bulk or project-based orders:

Pricing may vary based on quantity and project scope
Lead times may differ from standard retail orders
Certain products may be custom-sourced or manufactured
Commercial orders may require additional verification or approval

All custom quotations remain valid only for the period stated in the quote.

4. Order Acceptance & Cancellation

Orders are not considered final until payment authorization and order confirmation are completed.

We reserve the right to:

Cancel or refuse orders suspected of fraud
Limit quantities purchased
Request additional verification information
Cancel orders due to inventory or pricing errors

If an order is canceled after payment, an applicable refund will be issued according to our refund policy.

5. Pricing & Payment

All prices displayed are in U.S. Dollars (USD) unless otherwise stated.

Applicable taxes, shipping fees, freight charges, and handling costs may be added during checkout.

Payments are securely processed through approved third-party payment providers supported by Shopify.

Failure to complete payment authorization may result in order cancellation.

6. Shipping & Freight Deliveries

Due to the nature of commercial materials, oversized items, and bulk products:

Certain orders may ship via freight carriers
Delivery timelines are estimates only
Delays caused by carriers, weather, suppliers, or logistics providers are outside our control

Customers are responsible for:

Providing accurate delivery information
Ensuring delivery site accessibility
Inspecting shipments upon arrival

Any visible shipping damage must be reported within 48 hours of delivery.

Failure to inspect freight shipments at delivery may limit claim eligibility.

7. Returns, Refunds & Restocking

Returns are subject to our Return & Refund Policy.

Please note:

Custom orders may be non-refundable
Bulk and commercial orders may be subject to restocking fees
Used, installed, or damaged products are not eligible for return
Return authorization may be required before shipment

The Estate Tailors reserves the right to deny unauthorized or non-compliant returns.

8. Installation & Product Use

Customers are responsible for ensuring products are:

Properly installed
Used according to manufacturer guidelines
Installed by qualified professionals when necessary

We are not liable for:

Improper installation
Misuse or negligence
Structural incompatibility
Electrical or construction code violations
Labor costs associated with replacement or repairs

9. Warranty Disclaimer

Manufacturer warranties may apply to certain products.

Except where explicitly stated, The Estate Tailors does not provide additional warranties beyond those offered by the manufacturer.

We do not guarantee:

Continuous product availability
Compatibility with every application
Uninterrupted website functionality

10. Limitation of Liability

To the maximum extent permitted by law, The Estate Tailors shall not be liable for:

Indirect or consequential damages
Lost profits or business interruption
Delayed project timelines
Installation expenses
Property damage resulting from misuse or improper installation
Carrier-related delivery delays

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Intellectual Property

All website content, including:

Logos
Branding
Product images
Text
Graphics
Website design

is the property of The Estate Tailors or its licensors and may not be copied, reproduced, or distributed without written permission.

12. Website Use Restrictions

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems or accounts
Interfere with website functionality
Reproduce or exploit website content without permission

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United States and the applicable laws of the operating business jurisdiction.